Get in touch
Contact FansID
Last updated: June 24, 2026
We'd love to hear from you. The fastest way to reach the FansID team is by email — we typically respond within 24 to 48 hours on business days.
1. Ways to reach us
FansID is based in Canada, and the fastest way to reach us is by email. We do our best to respond within 24 to 48 hours on business days.
We also maintain official social profiles on WhatsApp, Instagram, TikTok, Reddit, and Trustpilot. Links are in the footer of every page. We do not operate accounts on Telegram, X, Discord, Snapchat, or any other platform.
2. What you can contact us about
Common reasons people get in touch:
- Creator removal or correction. If you are a creator and want your listing edited or removed, email us from a verifiable address. See also our DMCA policy for copyright-specific takedowns.
- Advertising and promotion. Partnership and promotional inquiries.
- Press and partnerships. Media questions, collaborations, integrations.
- Bug reports and technical issues. Tell us what broke and on which page.
- Security reports. Found a vulnerability? See our Security & Trust page for the responsible-disclosure process.
- General feedback. Suggestions and questions are always welcome.
3. A note on impersonation
FansID is free to use. We never ask users for payment. Any request for payment claiming to come from FansID — in cryptocurrency, gift cards, wire transfer, or any other form — is fraudulent, regardless of the channel it arrives through.
Legitimate FansID emails come only from addresses ending in {{ Str::after($company['email'], '@') }}, calls only from +1 647-952-8863, and social messages only from the accounts linked in the footer of this site. If you receive anything else claiming to represent us, please do not engage and forward it to Cyrus@fansid.app so we can warn other users.
FansID disclaims any responsibility for losses, damages, or communications resulting from interactions with accounts, channels, websites, or individuals falsely claiming affiliation with FansID. You are responsible for verifying the authenticity of any communication that claims to be from us before sharing information or taking action based on it.